INSURING PEACE OF MIND THROUGH
AUTO, PROPERTY, AND FLOOD
Agent Support Hotlines
Imperial is committed to responsive service to our agents. Our Agent Support Hotlines connect our registered agents with experienced, long-term service representatives who know our products and respect your time.
AR, OK, and TX Policy Support
888.522.8242
  Press 1 for Claims
  Press 3 for Auto
  Press 4 for Homeowner
Mon-Fri: 8am-6pm Central

AZ and LA Policy Support
800.960.7777
  Press 1 for Claims
  Press 3 for Auto
  Press 4 for Homeowner
Mon-Fri: 8am-6pm Central

FL Policy Support
305.260.3600
  Press 1 for Claims
  Press 3 for Auto
Mon-Fri: 8am-5pm Eastern
Technical Support
800.960.7777
  Press *, then Ext 2444

After Hours Policy Service
800.960.7777
  Press 1 for Claims
  Press 2 for Payments
Flood Program Support
866.535.7417
 
After Hours Flood Program Support
406.257.7358
 
Addresses
Opelousas, LA
P.O. Box 753
Opelousas, LA 70571-0753
 
4670 1-49 N Service Rd
Opelousas, LA 70570
Dallas, TX
4455 LBJ Freeway, Suite 400
Farmers Branch, TX 75244
 
Please send all TX, AR, and LA payments to:
P.O. Box 753
Opelousas, LA 70571-0753
Miami, FL
6161 Blue Lagoon, Suite 300
Miami, FL 33126
Marketing Support
Our marketing representatives connect one-on-one with you to assist with program updates, outreach, sales support, and more. Please contact the representative in your area or Imperial’s Director of Marketing, Teri Rhodes, with any questions.
Imperial Toll Free
800.960.7777
 
Arkansas
David Witt
501.396.9868
Send an email
 
Florida
Martha Frade
South Florida
336.435.3298
Send an email
 
Marketing Fax
972.590.3220
 
Louisiana
Janice Hopkins
North/Southwest Louisiana
800.960.7777, Ext. *2312
318.218.0309
Send an email
 
Noelle Jeansonne
South Louisiana
504.330.2119
Send an email
 
Mike Migliore
South Louisiana
504.402.3430
Send an email
 
Texas
Scott Simpson
940.372.6683
Send an email
 
Lissette Fonseca
281.245.9471
Send an email